FAQs
What products do you manufacture?
Real Care manufactures a comprehensive range that includes hygiene essentials, surgical gowns, sterile dressings, CSSD sterilization supplies, drapes, and ergonomically designed hospital furniture, along with representation of international biomedical equipment brands...Read More
Where are your offices located?
Real Care operates from its head office at Grace Building, Church Road, Calicut, with branch offices in No. 90, First Floor, Sector 7, HSR Layout, Bangalore – 560102, and Plot No. 3, Sri Nilayam, Kannadasan Street, JV Nagar, Madipakkam, Chennai – 600091...Read More
Do you follow GMP or similar quality systems?
Real Care adheres to Good Manufacturing Practices (GMP) and maintains rigorous quality control across manufacturing, testing, R&D, packaging, and warehousing to meet international healthcare standards...Read More
Can you handle bulk and customized orders?
Real Care accepts bulk and custom orders, tailoring sizes, specifications, materials, and packaging to institutional requirements while ensuring consistent lead times and quality...Read More
Do you export your products?
Real Care supplies to clients in India and abroad, supporting international orders with compliant documentation, reliable logistics partners, and consistent product quality...Read More
How do you ensure product safety and consistency?
Real Care implements multi-stage inspections, incoming material checks, in-process validations, and final batch release testing, backed by documented SOPs and continuous improvement through its QA and R&D teams...Read More
What is your typical lead time for delivery?
Real Care’s lead times vary by product and volume; standard SKUs are dispatched faster from stocked inventory, while custom or furniture items follow a mutually agreed production schedule...Read More
Do you provide certificates and compliance documents?
Real Care supplies necessary compliance documents such as GMP declarations, test reports, and material data sheets, and can facilitate additional certifications when required by institutions...Read More
Can hospitals request samples for evaluation?
Real Care provides evaluation samples for qualifying institutions and tenders, enabling technical assessment, fit testing, and user trials prior to bulk procurement...Read More
What support do you offer after purchase?
Real Care offers responsive customer service for order tracking, documentation, and technical clarifications; for furniture and biomedical lines, installation guidance and post-sale assistance are also available...Read More
Do you serve the food and hospitality segment as well?
Real Care caters to food and hospitality with professional hygiene disposables and related supplies designed for kitchens, catering services, and facility sanitation programs...Read More
How do you approach sustainability and waste reduction?
Real Care focuses on efficient material utilization, optimized packaging, and process controls to minimize waste, while evaluating recyclable and eco-conscious options wherever feasible without compromising sterility...Read More
Can you participate in tenders and rate contracts?
Real Care engages in institutional procurement processes, including tenders and rate contracts, providing all requisite documents, samples, and commercial terms as per bid conditions...Read More
Do you offer private labeling or OEM services?
Real Care supports private label and OEM opportunities for eligible partners, aligning on specifications, branding, and quality benchmarks under strict confidentiality...Read More
How can we get in touch for inquiries or orders?
Real Care can be contacted via its Calicut head office or the Bangalore and Chennai branches; institutional buyers may share product lists or BOQs to receive tailored quotations and delivery plans...Read More